IT SUPPORT
Logical Micro offer comprehensive IT support services that will ensure all aspects of your IT system will be safe, efficient and reliable to your workforce and customers. Whether you need support for a few workstations, a Server or an entire network, we have the knowledge and expertise to offer you exceptional service and value.
As we are not tied to single manufacturer or technology, we offer a real choice harnessing the best Technologies available from Microsoft, Apple, Novell, VMWare, Redhat Linux, SuSE Linux and various OpenSource Solutions.
All our Support Services can be tailored to your business’s unique requirements and offer exceptional value including:
- Free Site Audit and Analysis of your existing systems and IT requirements as a company
- Guaranteed response times – tailored to your requirements
- Dedicated Account Manager
- Qualified Experienced technicians
- Regular health checks
- Standard and Bespoke Contracts, tailored to your specific requirements
- Discounts for longer term contracts
- Telephone, Remote Access and Onsite Support
- Fully managed service
- Ad-hoc Breakdown Support – we will help you with your problems even if you don’t have a contract with us
Our account managers are flexible and innovative in their approach to all technical issues thanks to their vast experience and commitment to optimising your computer resources. We can work independently as your IT department or alongside your in-house IT team to help you run your business with an excellent and consistently performing computer infrastructure.
Business Support options
these are examples only we can tailor support to your needs and budget.